FAQ
Placing An Order
It's easy! Simply browse through our store by clicking on any of the collection or artist links found on each page.
Then just click on the image of any piece to enlarge it and to view its detailed description.
To add the piece to your shopping cart, simply click on the 'Add to Cart' button.
You'll now land on your shopping cart page.
Note: You can always view your order by clicking on the shopping cart link.
You can continue shopping or you can click on the 'Proceed to Checkout' button that directs you to Google Checkout.
We use Google Checkout for its quick and secure checkout process and for its secure payment gateway.
We accept Visa, MasterCard, American Express and Discover credit cards.
Please contact us if you have any questions about the checkout process. We quickly respond to all inquiries.
Note: If you wish to order by phone or to pay by check, please contact us.
Postage & Shipping
Each order is insured and shipped via United Parcel Service (UPS).
We offer FREE SHIPPING for all orders over $100 going to the same postal address.
Otherwise the postage is $10.00 per order.
Note: For UPS Next Day delivery, please contact us.
Items ship within 10 business days of your order.
Presently, we ship only to the 48 contiguous United States (this excludes Alaska, Hawaii and Puerto Rico).
And we do not ship to P.O. Boxes.
Once your order is shipped, we'll promptly email you its UPS tracking number.
You can then track your package at ups.com/tracking/tracking/html.
Returns & Exchanges
If for any reason you're not satisfied with your purchase, you may return it for a merchandise credit.
Note: Personalized items are not returnable and holiday merchandise may not be returned after the holiday has begun.
For all other items, just email us within 7 days of receiving your item, if you wish to make a return.
We'll then email you a return authorization number, plus a ship-to address.
The item must be returned in its original, unused condition.
Please pack the item carefully, include its receipt and send it back prepaid and insured.
We cannot issue you a merchandise credit if your item is lost or damaged in the mail.
Shipping fees are non-refundable.
Privacy Policy
You're privacy is extremely important to us.
We use the details you provide when placing your order only to complete that order and delivery.
Your name, email address, postal address or phone number will never be shared with anyone else.
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